Effective Date: 7-10-2025

At FixMySwitch, your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information, and how we protect your privacy when you use our website, services, and SMS communications.

1. Information We Collect

We collect the following types of personal information:

• Contact Information: Name, phone number, email address, mailing address

• Service Information: Property address, type of service requested, photos of job sites

• Payment Information: Billing address and partial payment details (processed securely through third-party processors)

• Communication Data: Emails, phone calls, SMS messages, and contact form submissions

We may also collect technical information such as IP address, browser type, device information, and usage behavior on our site.

2. How We Use Your Information

Your information is used to:

• Schedule and deliver services

• Provide quotes and updates related to your service requests

• Send appointment reminders and confirmations via SMS, phone, or email

• Improve our website and customer experience

• Respond to customer service inquiries and support needs

• Send occasional promotional messages (with consent)

3. SMS Consent and Communication

By submitting your phone number through our forms, you consent to receive service-related and promotional text messages from FixMySwitch.

📢 SMS consent is not shared with third parties.
We do not sell, rent, or disclose your SMS opt-in status to any third party or affiliate.

You can opt out of SMS communications at any time by replying “STOP” to any message.

4. Who We Share Information With

We do not sell or trade your personal information. We only share information with:

• Trusted service providers who help us operate our business (e.g., scheduling platforms, payment processors), under strict confidentiality agreements

• Law enforcement or government agencies when required by law or to protect legal rights

We do not share your information with marketers, brokers, or unrelated third parties.

5. Data Security

We use industry-standard encryption and security measures to protect your data during transmission and storage. Only authorized personnel have access to your information.

6. Your Rights

You may:

• Request a copy of the personal data we have on file

• Update or correct your information

• Request to delete your data

• Withdraw SMS or email marketing consent at any time

To make a request, contact us at [Insert your business email].

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third parties.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us:

FixMySwitch
Email: FixMySwitch@gmail.com
Phone: 410-656-9296
Website: FixMySwitch.com